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What to Expect and General Information


We strive to provide a comfortable, welcoming atmosphere at CBH. When you contact the office our reception staff can help you determine what services you need if you still have questions about that. They will check whether providers have openings, and if everything is ok with your insurance can schedule an appointment for you. 

On your first visit you will be asked to fill out forms providing us with the general information we need to get started (you should bring a copy of your insurance card). We are in a quiet, comfortable space with two separate small waiting areas and the receptionist can answer any new questions you might have when you arrive. Filling out our forms and providing your insurance information should only take 5 or 10 minutes and it would help if you come a little early for your first appointment.

Insurance
CBH accepts major insurances including
  • Beacon Health Strategies 
  • Blue Cross Blue Shield  
  • BMC   
  • Fallon Community Health   
  • Fallon Total Care   
  • GIC
  • Neighborhood Health 
  • Network Health   
  • Tufts  
  • United Behavioral Health   
MBHP is accepted for testing only. Network Health is not accepted for testing. Dr. Cirillo and Dr. Moran also accept Medicare.

Pre-authorizations
Please note that some services such as neuropsychological testing require preauthorization from your insurance company. For neuropsychological testing the insurance companies typically require "medical necessity" meaning that there needs to be valid reason for testing such as a neurological condition or a condition impacting thinking skills. Thus, we typically will need to hear back from the insurance company before we know whether we can schedule the testing or not. 

Co-Pays
As part of our policy we collect copays and any fees not covered by insurance before you see your provider. 


Cash Policy
CBH only accepts credit card and check payments. We do not carry cash on the premises. 

Weather Policy
If the Worcester Public School system has two-hour delay or is closed we will open at 10 AM. If there is a major storm check our phone message or our website to see if we are open. 

Directions and Parking 
Worcester: Offices are at at 397 Grove Street, across from Ciao Bella in the same building as the Worcester EAW. Parking is in the rear. As you are heading down Grove Street with the Starbucks on your right and you pass Shaw's on your left you will very quickly see the Cornerstone Behavioral Health sign in front of a brick building with white trim which is where our offices are located. Take a right onto Chadwick Street and your next right into the parking lot behind the building. As you are facing the rear of the building our sign is on the left. 




























Westborough: Offices are at 45 Lyman Street (Chauncy Place) Suite 11. From the East we are a bit west of route 495. Take a right onto Lyman Street on the corner just after the Burger King. From the West look to take a left onto Lyman Street shortly after passing Harry's Restaurant. After getting onto Lyman Street 45 Lyman is the first building on the right with plenty of parking and a large Chauncy Place sign out front. 





















Fitchburg: Offices are at 33 Electric Avenue in Fitchburg, MA. From Route 2A travel south on South Street and take a right onto Electric Avenue. The office will be on your right. From the south (Route 2) use exit 30 and follow South Street to Electric Avenue.